Refund policy

Return Policy

Last Updated: June 26, 2026

30-Day Return Policy

At NOBO LLC, doing business as Noxbe ("Noxbe"), we stand behind the quality of our products. If you are not completely satisfied with your purchase, you may request a return within 30 days of delivery, subject to the terms below.

Return Eligibility

To be eligible for a return, all of the following conditions must be met:

The return is requested within 30 days of the delivery date.
The item is unworn, unused, unwashed, and in its original condition.
All original tags, labels, and packaging are included.
The item is free of stains, odors, pet hair, smoke, damage, or any other signs of wear.

Noxbe reserves the right to inspect all returned merchandise before approving a refund.

Items Not Eligible for Return

The following items cannot be returned or refunded:

Gift cards.
Final sale, clearance, or promotional items marked as non-returnable.
Personalized or customized products.
Products that have been worn, washed, altered, damaged after delivery, or returned without original tags.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery.

If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery at thenoxbe@gmail.com. Please include your order number and photos of the issue. If approved, we will provide a replacement, refund, or other appropriate resolution at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a confirmed defective product.

We recommend using a trackable shipping service, as Noxbe is not responsible for returns that are lost or damaged during transit.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method. Original shipping charges are non-refundable unless the return results from our error or a defective product.

Please allow 5–10 business days after approval for your financial institution to process your refund.

Exchanges

We currently accept exchanges for eligible items, subject to product availability. If the requested item is unavailable, a refund may be issued instead.

Right to Refuse Returns

Noxbe reserves the right to refuse any return or refund that does not comply with this Return Policy or that shows evidence of misuse, abuse, excessive wear, alteration, or fraud, to the fullest extent permitted by applicable law.